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  1. Winnings from settled bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use and SV Gaming ltd reserves the right to retrieve the funds from your account by reversal or withdrawal, either at the time or retrospectively 

  2.  A 20% withholding tax is applicable to all winnings as required by regulation. 

  3. Payout limits apply to each customer or group of customers who play the same or similar selection or combination of selections, even though divided into a series of bets, at different odds and even if carried out on different days or at different locations. If BetKing suspects that one or more bets have been made following this procedure, BetKing reserves the right to withdraw from these contracts considered abnormal and the total payment will be limited to a one-time the maximum payout as above listed.BetKing reserves the right to publish the information of any winner that wins above (5,400 GHC) on Sports and/ or (1,000 GHC) on Virtual for marketing purposes. BetKing also reserves the right to invite the winner to our offices to take photographs to be used for marketing purposes before payment of the winning.

    If winnings are credited to an account for payment in error and are used as stakes, then SV Gaming Ltd. (BetKing) reserves the right to void any transactions involving such funds.

    In the event that BetKing does not have an official statement by any official federation authority within 48 hours of the end of the game, we reserve the right to cancel the bet.

  4. By registering the account with BetKing you are confirming and you agree that you are the owner of the phone number entered during the registration process, you also agree that you are an account holder of the mobile money payment provider i.e. Mpesa or Airtel money which will be used for depositing and withdrawing funds from your account. All winnings and the outstanding balance will be processed to a mobile number used during the registration process.



  1. An "ex aequo” occurs when two or more participants in an event come in a tie for the first and second place.

  2. In the event of two selections that end in an "ex aequo", the client’s bet is divided, with half of the stake applied to the winning selection and the other half lost. With more than two selections, the stake is divided proportionally.

  3. The presence or absence of specific information on any event being bet on, such as events played on "neutral fields" or any changes to the playing surface, will not be cause for cancellation or refund of the bet. It is the bettor’s responsibility to be informed on such updates regarding the event being bet on.




 In compliance to KYC (Know Your Customer) Policy, SV Gaming (BetKing) will require a valid means of identification to enable us to process a withdrawal request for such winning. The acceptable valid means of identification are driver's license, international passport, national identity card, or voter's card. If the event that we do not receive the required document, SV Gaming (BetKing) reserves the right to hold the winning till validation is complete.



  1. The rule of "non-runner" concerns the revision of odds on bets placed that result won in the case that one or more competitors in the market do not participate, retires or should be excluded from the event. In this case, a reduction factor will be applied to the odds of the remaining participants of the event. The reduction factor will be calculated taking into account his winning probability which will then be applied to the winning bets.
  2. The reductions will be applied to placed bets.
    • Example: If the final reduction factor of a non-runner is equal to 25% of the value of the average odd placed (fixed odd equal to 4), the bets placed will be reduced by 25%, therefore a placed bet with odd at 8.00 will become of 6.00 and so on and so forth. If another player does not participate, retires or is excluded from the event, such values can be further reduced.
  3. The 'reduction factor' established will be applied at BetKing’s discretion.
  4. For any event where a specific rule is not specified on the BetKing site, all decisions on such event will be up to BetKing’s discretion.
  5. All the results and statistics are sent by BetRadar.com. All the bets are settled once official results are sent by BetRadar.com. Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement. Should there be an incorrect result BetKing reserves the right to delay the payout of the winning until it has completed its investigation. In the case of an incorrect ODD BetKing reserves the right to reduce the odds to the correct amount at is sole discretion using the average of 3 websites of its choice.